HP Glossy Brochure or Professional Paper.So getting closer to desired results, but not usable. It cut off the first 1 inch to 1.5 inches of the document. HP Iron-on Transfers or other specialty paper. ![]() HP Matte Brochure or Professional Paper.HP Matte Presentation or other matte paper.I left the default setting allowing it to print in color, even though this is an entirely black text document.Īll tests prints came out in black & white without having to tell the printer B&W only. I tried to print the document on these Inkjet labels on all of the available Media types. The backing of these labels is what I would consider glossy but the print surface of the label is matte. I want to be clear that the document prints just fine on regular 20lb paper. Replaced the color and black ink cartridges since they were low but had not alerted me to replace them just yet. I followed the cleaning instructions Bob linked. So I got the Inkjet specific labels, Avery 8465, today. Original Word file is all black.īlack and White print specified, printing on Avery 5165 label: ![]() Paper Quality Tab - no option for "labels"īlack & White Print NOT specified, printing on Avery 5165 label:Īvery label 5165 - B/W not specified: prints in yellow. What the document should look like, printed on paper: Printed using each available option for Media under the Print/Quality tab.Then reinstalled the driver + firmware update. Restored factory defaults at the printer via the Tools menu.Searched this board for potential solutions.To date I have done the following to try to resolve these issues: This goes for all documents being printed to this printer regardless of media it is being printed on, I have to select B&W to get an all black text document to print correctly. No matter which option is selected I get the same results.Īnother new bug that has popped up even more recently is when I do not specify a Black & White Only print it will print the entire document in Yellow even though in the original file all of the text is Black. When I adjust the media under the print quality tab I never get the option for "labels", even after reinstalling the printer + driver. It also happens when copying from the glass and the feed tray if printing to these labels. This happens when printing from both Word and Adobe Acrobat Pro DC. No matter how much space I add to the top of the document, or adjust the margins, when printing to the full-sheet 5165 labels the printer always spits out the bottom 2/3 of the page with the printing starting at the top edge of the page. It still prints correctly when printing on Avery 5677, 8167, and 5160 labels. It prints correctly about half the time when using Avery 5126. Then a few months ago it started to cut off the top 1/3 of the page, but only with these specific labels. I had been able to use this printer to print these labels correctly in the past, when I had printed these labels successfully I never changed the media type under the Paper/Quality tab. I am having a lot of trouble trying to get properly aligned prints when printing on Avery 5165 full page shipping labels. ![]()
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